We are based in Sydney, NSW

Hours
Monday–Friday
10am–6pm

 

FAQs

  • All items are shipped from Sydney, Australia. Domestic orders typically arrive within 3–7 business days. We use eco-conscious packaging and offer tracked shipping.

  • Due to the handmade nature of our pieces, we do not accept returns unless an item arrives damaged. Please inspect your order on arrival and contact us within 48 hours if something’s not right.

  • Most are — check the product page.

    That said, handwashing helps preserve their life and glaze.

  • Yes — every order is packaged beautifully and ready to gift. You can also leave a gift note at checkout.

  • We work in small batches and restock monthly. Join the mailing list or follow on Instagram for updates and to be the first to know when our next drop is.

  • Yes! See details on “personalised” page

Contact Us

If you have any questions please review our FAQ above, alternatively you can contact us via sam @ consciousnook.com.au

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